Right of rescission

Customer's Right of rescission

The customer may, without giving reasons, cancel his order by giving according notice in text form (e.g. letter, fax, email) within a period of two weeks or - in case the goods have already been shipped by Springforelle and received by the customer - by returning the goods within said period. That revocation period shall commence upon receipt of this instruction in text form, however not before the customer has received the goods and not before Springforelle has fulfilled its statutory obligations to inform the customer according to § 312c II BGB (German Civil Code) in conjunction with § 1 I, II and IV BGB-InfoV and the obligations of Springforelle according to § 312e I 1st sentence BGB in conjunction with § 3 BGB-InfoV.

To comply with the time limit for the revocation period it is sufficient for the customer to dispatch the cancellation notice or the returned goods in time.

The cancellation shall be addressed to:

Dr. Peer Doering-Arjes
Boyenstr. 27
10115 Berlin

Fax: +49 30 39 49 37 05
E-Mail: info (at) springforelle.de

Consequences of the revocation:

In the event of a valid revocation of this agreement each party shall return to the respective other party the performances and benefits received including any emoluments taken (such as interest etc.). Should the customer fail to return all or part of the performances received, or should he return them in deteriorated condition, the customer may have to pay compensation for the according loss or loss of value. The customer is not obliged to pay compensation for a loss of value where the deterioration was caused only by a use of an item for its intended purpose. Items that can be returned by parcel delivery have to be shall b e shipped back to Springforelle with the risk of conveyance being on Springforelle. The customer must bear the costs of the return shipment if items delivered to him are identical with what he has ordered and the purchase price of goods returned is less than 40 €. The same applies for goods returned with a purchase price exceeding € 40 if the customer at the time of the revocation hasn’t fully rendered his consideration yet or if he is overdue with a part performance that was stipulated in the contract with Springforelle. In all other events the seller has to carry the costs of the return shipment. Items that cannot be returned by parcel delivery due to their very nature will be collected from the customer. All obligations for reimbursement must be fulfilled within 30 days. For the customer this term commences with the dispatch of his revocation notice ort he return shipment, for Springforelle with the according receipt.