Right of rescission
Inhalt druckenCustomer's Right of rescission
The customer may, without giving reasons, cancel his order by giving
according notice in text form (e.g. letter, fax, email) within a period
of two weeks or - in case the goods have already been shipped by Springforelle
and received by the customer - by returning the goods within said
period. That revocation period shall commence upon receipt of this
instruction in text form, however not before the customer has received
the goods and not before Springforelle has fulfilled its
statutory obligations to inform the customer according to § 312c II BGB
(German Civil Code) in conjunction with § 1 I, II and IV BGB-InfoV and
the obligations of Springforelle according to § 312e I 1st sentence BGB in conjunction with § 3 BGB-InfoV.
To comply with the time limit for the revocation period it is sufficient
for the customer to dispatch the cancellation notice or the returned
goods in time.
The cancellation shall be addressed to:
Springforelle
Dr. Peer Doering-Arjes
Boyenstr. 27
10115 Berlin
Germany
Fax: +49 30 39 49 37 05
E-Mail: info (at) springforelle.de
Consequences of the revocation:
In the event of a valid revocation of this agreement each party shall
return to the respective other party the performances and benefits
received including any emoluments taken (such as interest etc.). Should
the customer fail to return all or part of the performances received, or
should he return them in deteriorated condition, the customer may have
to pay compensation for the according loss or loss of value. The
customer is not obliged to pay compensation for a loss of value where
the deterioration was caused only by a use of an item for its intended
purpose. Items that can be returned by parcel delivery have to be shall b
e shipped back to Springforelle with the risk of conveyance being on Springforelle.
The customer must bear the costs of the return shipment if items
delivered to him are identical with what he has ordered and the purchase
price of goods returned is less than 40 €. The same applies for goods
returned with a purchase price exceeding € 40 if the customer at the
time of the revocation hasn’t fully rendered his consideration yet or if
he is overdue with a part performance that was stipulated in the
contract with Springforelle. In all other events the seller has
to carry the costs of the return shipment. Items that cannot be returned
by parcel delivery due to their very nature will be collected from the
customer. All obligations for reimbursement must be fulfilled within 30
days. For the customer this term commences with the dispatch of his
revocation notice ort he return shipment, for Springforelle with the according receipt.
